TravelX Maldives Privacy Policy
Last updated 3 April 2023
TravelX Maldives Private Limited hereafter referred as (“us”, “we”, or “our”) operates www.travelxmaldives.com (the “Site”). This page informs you of our Company Privacy Policies regarding the collection, use, and disclosure of Personal Information we receive from users of these Websites.
We use your Personal Information only for providing smooth service and improving the Site and User Experience. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection
We collect information about you that you provide to us when using the Site, such as your name, address, phone number, credit card details, e-mail address, accommodation name, accommodation location and/or length of stay, and your Agoda account password for accommodation reservations. In addition for flight reservations, we may also collect passenger name, date of birth, nationality and passport details including passport number, country of issue and expiry date.
By visiting our Site, we may also automatically collect certain usage information, such as your IP address, geographic data, country, search preferences related to specific searches, browser, and information about your device's operating system, application version, language settings, and pages that have been shown to you. If you are using a mobile device to access our mobile optimized Site, we might also collect information that identifies your mobile device, such as the device ID, location of the device (with your consent), and device-specific settings and characteristics.
Where you are making a booking with other guests whose details you provide to us as part of your reservation, or if you make a booking on behalf of someone else, it is your responsibility to ensure that the person or people you have provided personal information about are aware that you have done so, and have understood and accepted how TravelX uses their information (as described in this Privacy Policy).
Accommodation partners may share information about you with us too – this may happen if you have questions about your pending booking or if disputes arise regarding your booking.
Use of Collected Infomation
While using our Site, we may ask you to provide us with certain personal information i.e. Name, Email address and Phone Numbers that will only be used to contact or identify you. We request this information to provide you with requested services. Personally, identifiable information doesn’t include Credit Card Information but is not limited to your Name (“Personal Information”).
Log Data
Like many other site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze all these activities while you are on the website.
Note: The Log Data section is used for analytic or tracking services in websites or apps, like Google Analytics etc.
Communications
We may use your Personal Information to contact you via phone, emails, newsletters, marketing or promotional materials and other information that is only related to the services we provide to our users.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
Cookies cannot be used to run programs or to deliver viruses or third party software to your computer. Like many sites, we use “cookies” to collect information assigned to you by a web server in the domain that issued the cookie to you. Most modern browsers accept cookies automatically – you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some features of our website and services like Resort Price Quotes or automatic reorganization of a registered user or the website.
Security
The security of your Personal Information is most important to us. Although, the website doesn’t request any major personally identifiable information or any electronic transmission over the Internet, or any method of electronic storage of any data collected by visitors. Information collected as such email address & contact number etc. will solely be used for communication purpose callused above as Information Collection & Use. We will not disclose your personal details to any other person or third party without your formal consent.
Credit Card Details / Payment Data
We accept Credit Card Payments through Secure Payment Gateway provided by “Bank of Maldives”. No Credit Card Details or Information is neither requested, collected nor stored by the Company. You will be redirected to Bank of Maldives Payment Gateway Secure Server for Credit Card payments you make for services provided / confirmed through us.
Changes to Our Privacy Policy
This Privacy Policy is effective as of 08/05/2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy or Terms of Services at any time and you should check our Privacy Policy periodically. Your continued use of our Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through email address you have provided us or by placing a prominent notice on our Website & Blogs.
Contact Us
Your suggestions and feed backs are always valuable to us. If you would like to make a suggestion or have any questions about this Privacy Policy, please do feel free to contact us;
TravelX Maldives Private Limited
Fehiali, Orchid Magu, S. Feydhoo, Addu Atoll
The Republic of Maldives P.O Box 19040
Email: sales(at)travelxmaldives.com | Direct Line: +960 766-9709
Company Registration: C-0700/2022 | Operating License: 88-QARS/TA/2023/98 | TIN No: 1146811GST001