Anti-Fraud Policy

Credit-card fraud is on the increase in The Maldives. No country, company or individual is immune to the trend. That makes it even more important that all your holiday transactions are treated with utmost privacy and security.

Travel X Maldives has established anti-fraud practices throughout the company to protect interests of all our clients to the best of our ability. Our aim is to protect the privacy of your personal details – including your credit/debit card details, other personal details and details of your holiday arrangements.

Travel X Maldives staffs are instructed to follow these procedures rigorously:
 

• All Credit/Debit Card payments have the protection of Bank of Maldives secure e-payments system.
  We don't request, collect or store any financial data from guests (Ex: Credit Card Number, Name on Card, Security Number or any copies of Card).
   
• All Online Payments are made via Bank of Maldives secured server and do not require data collection of any sort.
   
• Every Travel X Maldives's computer is password protected for official use and uses firewalls, automatically-updated anti-virus protection and Adware protection.
   
• All hard discs, discs and portable storage devices are erased before they are discarded.
   
• Passwords for Travel X Maldives’s admin system are restricted to users only and are changed regularly.
   
• Travel X Maldives, in Maldives office, shreds after use all printouts of personal information that might be used to build up your personal profile.
   
• Any printouts of your details, such as flight information or information of your holiday, are kept securely.
   
• Travel X Maldives posts information arrives in unmarked envelopes to reduce the chance of postal fraud.
   
• Company office has 24-hour security.
   
• Company staff are checked, well known to each other and operate in a caring and responsible environment.
   
• Travel X Maldives never passes your personal information to third parties, or spams – our email circulars are restricted to an occasional emailed newsletter and requests to be removed from this list will immediately be removed.
   
• As a Maldives company, Travel X Maldives's directors undergo financial and personal checks to EU standards.
   

Do ensure that any holiday supplier you use understands and follows similar procedures. Some do, many do not.



                                                      We wish you keep your Maldives Holidays memorable for right reasons.